What kind of help do you need?
Start with the distinction between non-medical personal assistance and skilled home health before choosing your next step.
Home Care Guide
Find the next step for home care
Choose the question that fits your situation. These pages explain non-medical personal assistance and the information to confirm before services can begin.
How can support fit daily routines?
Explore assistance with everyday activities. Tasks and hours depend on the applicable program, authorization and current availability.
Who confirms eligibility and authorization?
Your program or plan determines its requirements. Review the distinctions and questions to discuss before confirming a service arrangement.
What should you have ready for a call?
Use the practical checklist and official public resources. Keep health records and member IDs out of public forms and ordinary email.
Ask Primetime about your next step
Call to discuss non-medical personal assistance, current service-area and staffing availability, and the information needed for agency onboarding.