Coverage and network status can change. Confirm the member’s current plan and authorization before services begin.
Eligibility, covered services, authorized hours, and provider-network participation are determined by the applicable program or health plan and can change.
Have the member’s plan name available when you call. Primetime will confirm current agency participation and explain what information is needed for onboarding.
Information on this website is general and does not guarantee eligibility, authorization, payment, or availability. Confirm benefits and network status directly with the plan and with Primetime before relying on coverage.
We have temporarily removed plan logos and named network claims while documentation is being refreshed. This does not determine whether a particular client can receive services; call for a current, case-specific confirmation.