Talk with our Houston team
Call to ask about non-medical personal assistance services, service-area availability, or the information needed to begin agency onboarding after eligibility and authorization are confirmed.
Houston Non-Medical Home Care
Contact Primetime
Tell us what kind of everyday support you are seeking, and our team will explain the appropriate next step.
Office
Primetime Home Health Services, Inc.11602 Burdine St, Suite A
Houston, TX 77035
Important: Do not send diagnoses, medication lists, or other sensitive health information through ordinary email or social media. Call our office for the appropriate next step.
What we can help with
Service questions
Learn about attendant care, personal care, respite care, activities of daily living, and non-medical medication reminders.
Eligibility and authorization
Your program or health plan determines eligibility, covered services, and authorized hours. Our team can explain the agency onboarding process.
Careers
Interested in attendant or office opportunities? Visit our careers page for current information.
Service scope: Primetime provides non-medical personal assistance services. We do not diagnose conditions or provide skilled nursing, medical treatment, or therapy through these services.
From your first call to getting started
1. Ask about everyday support
Call 713-977-7721 to discuss the kind of help you are seeking and your general service area. Explore our attendant care services and before-you-call checklist to prepare.
2. Confirm eligibility and authorization
Your program or health plan determines eligibility, covered services and authorized hours. Ask the responsible agency or plan about the applicable requirements, and confirm current agency participation with Primetime. See insurance and eligibility guidance.
3. Discuss agency onboarding
After eligibility and authorization are confirmed, ask our team what information is needed for onboarding, current staffing availability and possible next steps. An inquiry does not reserve a caregiver or confirm a start date.